Privacy Policy

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products or services to you, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen orders for fraud, and provide marketing based on your preferences.

Source of collection: collected from you.

Disclosure for a business purpose: shared with Shopify and fulfillment partners including BrandsGateway.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill ourcontracts with you, as described above. For example:We useShopifyto power our online store. You can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacyWe share information withBrandsGatewayand associated shipping carriers to fulfill and deliver your luxury goods orders.We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links provided by platforms such as Google, Facebook, and Bing.

Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. High-end service delivery is a core part of our customer experience.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail atcontact@lussh.store or by mail using the details provided below:

lussh
17 Hungerdown, London, E4 6QJ
United Kingdom