Shipping & Authenticity FAQ
Are these items authentic?
Yes. Every item in our store is guaranteed 100% authentic, brand new, and sourced
directly from authorized luxury distributors. Items include all original designer tags,
authenticity cards, and dust bags where provided by the brand.
Which couriers do you use?
Why is my order coming in two packages?
What happens if I’m not home for delivery?
U.S. Specific Logistics
Will I have to pay import taxes?
For orders entering the USA from our European warehouses, customs may apply duties
or surcharges. These are standard for luxury imports and are handled directly by the
courier (DHL/FedEx/UPS).
How do I track my order?
