Thank you for visiting Lussh! We have compiled some frequently asked questions for you, hoping to help you better understand our products and services. If you have any other questions, please feel free to contact us.
- What products does Lussh offer?
We offer a selection of home and lifestyle products, including home decor, kitchen products, bathroom accessories, storage solutions, and more. Each product is carefully selected to add practicality and beauty to your home. - Where can I buy Lussh products?
You can purchase all products directly through our website www.lussh.store. We provide national and international shipping services to ensure that your products will be delivered safely and promptly. - Can I register an account on Lussh?
Yes! We encourage you to register an account so that you can more easily manage your orders, save delivery addresses, and enjoy exclusive offers and event notifications. - How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can check the shipping status of your package at any time through the link in the email. - Does Lussh ship internationally?
Yes! We ship internationally, and the exact shipping cost and delivery time will be displayed at checkout based on your address. - How do I return or exchange my product?
We accept returns and exchanges within 30 days of receiving your product. Returns and exchanges must be in unused condition, fully packaged, and accompanied by the original receipt. Please review our Returns and Exchanges Policy for the exact return process and conditions. - What are the payment options?
We accept a variety of payment methods, including credit cards (VISA, MasterCard, American Express), PayPal, and other secure payment methods. - Why didn’t my order arrive?
If your order is beyond the estimated delivery time, please first check for any shipping delay notifications. If you still haven’t received your package, please contact our customer service team at support@lussh.store, who will assist you in tracking your order and resolving the issue. - How do I cancel or modify my order?
We try to process your order as quickly as possible after you place it. If your order has not yet been shipped, please contact us as soon as possible at support@lussh.store to request a cancellation or modification. If an order has been shipped, it cannot be modified or cancelled. - How do I subscribe to the latest news and offers from Lussh?
You can join our mailing list by entering your email address in the subscription box on the homepage. This way you will be the first to receive information about new products, promotions and special offers. - How do I contact Lussh if I need help?
If you have any questions, please contact us at:
Email: support@lussh.store
Social Media: Follow @lussh on Instagram and Facebook, or send us a private message.
Thank you for choosing Lussh! We look forward to providing you with more great products and services.